Policies

Shipping
We offer shipping to the Continental United States.

Return Policy
Most new, unopened items sold by Ash’s Pokedex are eligible for returns within 14 days of delivery. We will also cover the return shipping costs if something was delivered to you in error. 

Refunds
Refunds are allowed after an item is purchased as long as your order has not been fulfilled. Most fulfilled items are eligible to be refunded after the item is received back to insure product and packaging is corret.

Your Privacy
Ash’s Pokedex is committed to protecting your privacy. We will only use information collected to process orders and provide support regarding our products.

Ash’s Pokedex does not sell, trade, or rent your personal information to companies not affiliated with Ash’s Pokedex. 


Ash’s Pokedex may release account information when we believe, in good faith, that such release is reasonably necessary to (i) comply with law, (ii) enforce or apply the terms of any of our user agreements or (iii) protect the rights, property or safety of [Company Name], our users, or others.

By using our Web site, you consent to the collection and use of this information by Ash’s Pokedex. If we decide to change our privacy policy, we will post those changes on this page so that you are always aware of what information we collect, how we use it, and under what circumstances we disclose it.